Privacy Policy

This privacy policy explains how I collect, use, store and protect personal information in connection with my artwork business and tutoring services.

Data Controller:
Jacqueline Redfern
Redfern Art, Half Acre, Longburton, DT95PG
Email: redfern.art@gmail.com

I may collect and store the following personal information:

Customers and Artwork Clients

• Name
• Postal address
• Email address
• Telephone number
• Purchase and delivery details

Tutoring Students and Studio Attendees

• Name
• Address
• Telephone number
• Email address
• Emergency contact / next of kin details
• Relevant medical information necessary for health and safety during attendance at the studio (for example diabetes, epilepsy, allergies, mobility issues, or other emergency medical information)

I only collect information that is necessary for providing services, fulfilling orders, maintaining insurance and health and safety obligations, and communicating with clients and students.

Personal information is used to:

• Arrange and deliver artwork sales and commissions
• Deliver tutoring services
• Communicate regarding bookings, lessons, deliveries or enquiries
• Maintain emergency contact information for studio safety purposes
• Meet legal, insurance and health and safety obligations
• Maintain financial and business records

I do not sell personal information to third parties.

Under UK GDPR, I process personal data on the following lawful bases:

• Performance of a contract
• Legal obligations
• Legitimate interests relating to running my business safely and effectively
• Consent, where required

Medical or health information is treated as special category data and is only collected where necessary for health and safety purposes.

Information may be stored:

• Securely on password-protected computers or devices
• In secure cloud storage services
• In paper records kept in locked storage

Reasonable steps are taken to prevent unauthorised access, loss, misuse or disclosure of personal information.

Information is only shared where necessary, including:

• Delivery or courier services
• Accountants or professional advisers
• Emergency services if required for health or safety reasons
• Insurers where legally necessary

I do not share personal information for marketing purposes.

Personal information is kept only for as long as reasonably necessary:

• Customer and financial records are generally retained for up to 6 years to comply with tax and legal obligations
• Tutoring and emergency contact records are retained only while tutoring is ongoing and for a reasonable period afterwards
• Health information is deleted securely when no longer required

Paper records are shredded and digital records are securely deleted.

Under UK data protection law, individuals have the right to:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Withdraw consent where consent is relied upon
• Complain to the Information Commissioner’s Office (ICO)

The ICO website is: Information Commissioner’s Office (ICO)

If you have any questions regarding this privacy policy or how your information is handled, please contact:

Jacqueline Redfern
redfern.art@gmail.com